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Theories in phsychology of business Essay Example for Free

Hypotheses in phsychology of business Essay TV advert and site are the gadgets of advancing that have a broad assortment of accomplish and they have been ignored to a more prominent degree. People have a thought that TV adverts are for those rich people and site advert are for who have a machine or the people who in many cases have adequate vitality to visit a computerized or can get the chance to machine. In the blink of an eye, progressing and movements on the World Wide Web are basically traditional. Affiliations are making Web pages every so often just to show remarkable. Utilizing the Web for publicizing requires certain provisions and authority, including getting a machine, getting an Internet association provider, obtaining (generally leasing) a Website name, orchestrating and introducing the Website depictions and various cutoff points varying (for instance, an online store for e-trade), driving the Website (through unmistakable web chase devices, inventories, and so on.) and keeping up the Website. Different individuals dont much consider TV headways in view of the tendency that the plugs are extraordinarily unrestrained. They are more lavish than a broad portion of important sorts of publicizing. Regardless, with the broadening number of telecom associations and stations, affiliations may discover mind blowing strategies for setting connections or assorted sorts of attachments. TV sees routinely are surveyed with close to contemplations to radio headways, that is, the measure of progressions, the length of progressions and when they are put announcing continuously. TV sorts of publicizing can be used to arrive at various social event of individuals on the double and paying little heed to where segment the group fall, there is a framework airing fitting undertakings along with commercials. Site advertisement have a broad assortment of accomplish and they are not restricted to land deterrents and paying little heed to where the gathering of spectators is in any bit of the world and have induction to web joined machine they can get the advert. Maslow's hypothesis   Maslows hierarchy of prerequisites is a theory in brain science proposed by Abraham Maslow in 1943. It is alluded as speculation of human motivation. Maslow expanded his idea in including his view of people natural intrigue Maslows chain of significance of necessities is consistently portrayed alive and well of a pyramid with the greatest, most key degrees of prerequisites at the base and the prerequisite for self-finish at the top. Maslows speculation suggests that the most crucial degree of prerequisites must be met before the individual will solidly need the helper or progressively raised sum needs. Maslows theory is used in both TV advert and site in that when advert is persistently made the most basic things are featured at first copied by the requirements that need self-fruition. In site the requirements that the business needs to advance are arranged from the most fundamental to the principal ones and they are posted on the associations site or any accomplice exhibiting . Hertzberg’s hypothesis   Two-factor hypothesis basics in any case called HERTZBERGS hypothesis has attitude and their relationship with present day mental prosperity are related to Abraham Maslows speculation of motivation. According to Herzberg, individuals are not content with the satisfaction of lower-demand needs grinding away; for example, those requirements associated with least compensation levels or protected and normal working conditions. Or maybe, individuals scan for the joy of increasingly raised sum mental requirements expecting to do with achievement, recognition, commitment, movement, and the method of the work itself. Herzberg added another estimation to this speculation by proposing a two-part model of motivation, taking into account the idea that the region of one lot of business characteristics or inspirations prompts authority satisfaction at work, while an other and separate arrangement of occupation properties prompts frustration at work. Hence, satisfaction and disillusionment a re not on a continuum with one extending as exchange decreases, yet are free marvels. This theory prescribes that to upgrade work attitude and advantage, heads must see and go to the two arrangements of properties and not acknowledge that an augmentation in satisfaction prompts decrease in unpleasable disillusionment. Two â€factor speculation nuts and bolts isn't used in either the TV advert and site since this theory is basically gotten ready for laborers and not customers. Vroom hope hypothesis   It acknowledges that lead results from perceptive choices among plan B whose reason it is to extend amuse and limit torment. Along with Edward Lawler and Lyman Porter, Victor Vroom recommended that the connection between people lead at work and their destinations was not as fundamental as was at first imagined by various specialists. Vroom comprehended that a specialists execution is engaged around individuals segments, for instance, personality, aptitudes, data, experience and limits. Vroom expectation speculation is based to look the conviction of the laborers, emotions and perspective on the association. This theory isn't used in TV advertisement and the web promotion. Freudian hypothesis   As per Freud psychoanalytic speculation, all clairvoyant essentialness is made by the drive. Freud furthermore acknowledged that a lot of human lead was stirred by two driving detects: the existence motivations and the passing driving forces. The existence driving forces are those that relate to a principal prerequisite for endurance, proliferation and bliss. They join such things as the necessity for sustenance, safe house, love and sex. He furthermore suggested that all individuals have a neglectful wish for death, which he implied as the downfall driving forces. Self-hazardous lead, he acknowledged, was one understanding of the death drive. Regardless, he acknowledged that these end faculties were, as it were, tempered by the existence driving forces. This speculation is almost used in the TV and site advert since the adverts made are directed to people with obsession at explicit stages and with fixation at explicit motivations behind progression. The associations needs to grasp their customers’ appeal they are intending to attracts thought. Social Theory   Behavior contends that ideas like clash, uneasiness and obsession don't clarify conduct of a person. Conduct of individual is guided by discipline one get or remunerates given that strengthen the conduct and increment the odds of conduct happening. Social conviction that noticeable boosts in the earth makes living beings act with a certain goal in mind. This hypothesis is identified with Freudian hypothesis and is essentially utilized in both type of commercial in this paper. The uneasiness of individuals is promoted by the greater part of the TV broadcasting station and when crowd are aching to proceed with their preferred program there is a break for adverts to be made. For site it happens when a customer visits a specific site and before it opens there are a few adverts that flies there. In the two cases sponsors underwrites the social hypothesis in ideas of tension. Subjective hypothesis   This hypotheses stresses mental procedures being developed, for example, rationale and memory. Piagel recommended that every one of us start existence with a little collection of tangible and engine plan, for example, looking , tasting, contacting and hearing we utilize each plan turns out to be better adjusted to the world. We have mental plan too and generally created in youth and youthfulness. Mental plans permits us to utilize images and thinking legitimately. Subjective hypothesis is abundantly utilized in publicizing and much in TV and site advert. Promoters need to utilize the rationale while publicizing in withstand to catch the consideration of the customers or crowd. In intellectual hypothesis, the crowd are not latent students and the crowd advancement must be taken in to thought before advert is made as appeared by Freudian hypothesis. Correlation   Both covers broad assortment of gathering of spectators over any segment not at all like other sort of displaying like magazines The two of them covers all race of social affair of individuals especially channels like BBC and CNN despite the fact that their gathering of spectators needs to appreciate the vernacular used as a piece of show. Difference For TV adverts there are those one made arrangements for grown-up people and they are brought when certain framework is communicated. For Website anyone can get to the advert in spite of the way that they were not expected for that age. My proposal is that there the portion made to each advert in TV and site should be plugged perhaps in a week or a month to cause people to have intensity to advance with them. The correspondence commission of every country should get together and draft the guideline to be followed in making adverts that will arrive at anyone on the globe. References Rancher, W. (2001). 5. In Latent quality hypothesis investigation of changes in thing reaction grapples: Final report (second ed., Vol. 2, p. 95). Washington, D.C.: U.S. Dept. of Transportation, Federal Aviation Administration, Office of Aviation Medicine ;. Plant specialist, L. (1972). Hypotheses in phsychology of business. In Attitude and persuasive in dialects learning (first ed., Vol. 1, p. 211). Rowley: Newbury house. Kandoyan, N. (2002). Hypotheses in phsychology of business. In An investigation of execution productivity out in the open and private part associations (first ed., Vol. 2, p. 47). Baltimore: John Hopkin University press. Laban, J. (2003). Phychology of contemplations. In Phsychology of client in business (first ed., Vol. 1, p. 37). Newyork: Jameson distributer. Martin, S. (1990). Business and individuals. In Learned positive thinking (first ed., Vol. 1, p. 101). Ne

Benefits of Meditation for Generalized Anxiety Disorder

Benefits of Meditation for Generalized Anxiety Disorder February 07, 2020 Generalized Anxiety Disorder Overview Symptoms & Diagnosis Causes Treatment Living With In Children Getty / Ascent Xmedia Meditation, in its simplest terms, refers to learning how to pay attention. When used properly, meditation allows you to slow down and observe the world without judgment. If you live with generalized anxiety disorder (GAD), it can also help to reduce worrying thoughts and bring about a feeling of balance, calm  and focus. For the 6.8 million Americans who live with chronic daily anxiety,  meditation can offer a way to finally relax.?? What Is Meditation? Meditation has its roots in Buddhist philosophy. When you think of meditation, it probably conjures up images of a room full of people sitting cross-legged and chanting the same word repeatedly. Popularized by celebrities, transcendental meditation (TM) is one form of meditation that has the goal of helping you enter a deep state of relaxation or a state of restful alertness. Because meditation helps to reduce stress and fatigue, its helpfulness for those with generalized anxiety disorder?â€"who suffer from chronic anxiety and often insomniaâ€"is easy to comprehend.?? How Meditation and Mindfulness Overlap The concepts of meditation and mindfulness are very similar. While meditation typically involves trying to enter a different state of consciousness,  mindfulness means becoming aware of the present moment. In this way, you might think of mindfulness as one step on the path toward meditation. Both of these practices may be helpful for reducing anxiety because they enable you to reduce worry and be aware without being fearful. Mindfulness-Based Meditation Meditation used in the treatment of anxiety disorders typically takes the form of mindfulness-based meditation. This type of meditation has its roots in the mindfulness movement started by Jon Kabat-Zinn, founder of the mindfulness-based stress reduction (MBSR) approach. The basic premise of the mindfulness-based stress reduction approach is to learn to detach from anxious thoughts. This is achieved by practicing awareness, identifying tension in the body, understanding your thinking patterns, and learning how to deal with difficult emotions. MBSR is typically practiced with an instructor, but there are also online courses that you can take such as the free one offered by Palouse Mindfulness. Research on Meditation and GAD Research support for the benefits of meditation for generalized anxiety disorder has been positive. A 2013 randomized controlled trial was conducted with 93 individuals with DSM-IV diagnosed GAD comparing an 8-week manualized mindfulness-based stress reduction (MBSR) group program with an attention control (stress management education, or SME).?? MBSR was associated with significantly greater reductions in anxiety for three of the four study measures. Participants also showed a greater increase in positive self-statements. Additionally, a 2012 meta-analysis indicated strong support for mindfulness meditation for anxiety.?? How to Practice Meditation for GAD If youre living with generalized anxiety, practicing daily meditation may help you to overcome anxiety and reduce tension in your body.?? If youve ever taken a yoga class, you are well on your way to practicing meditation. You dont need a lot of time to meditateâ€"initially, try to carve out a few minutes each day. You can gradually increase that time as you learn how to relax and what it feels like to be calm. Steps for Mindfulness Meditation Below are easy steps to follow to get started today:Sit upright in a chair, and place your feet  flat on the floor.Begin paying attention to your breath. Dont try to change how you are breathing; simply observe your body as you inhale and exhale.You might feel compelled to shift your focus elsewhere. Resist this urge and continue to focus on your breathing.Anxious thoughts may pass through your mind. Acknowledge them, but then bring yourself back to awareness of your breathing.Continue this quiet, nonjudgmental observation for about 10 minutes.Open your eyes and notice how you feel. Dont evaluate, just observe. The key to learning to practice meditation is to accept the world around you from a place of curious observation. This meditative practice may soon spill into other areas of your life, as you notice yourself observing rather than reacting during difficult situations or times of worry. GAD primarily involves unrelenting worryâ€"if you can learn to accept those worries without letting them upset you, then your distress is likely to diminish. What If I Cant Meditate? There are many reasons why you might find it hard to meditate or be mindful. You might have trouble observing without judging or you may feel impatient or as though there is too much to do to be sitting around breathing. Some people have trouble doing nothing, as they are used to always being on the go. Other times, you might find that you cant stop the negative thoughts from intruding as you try to relax. The best advice to overcome these obstacles is twofold: Recognize that this will take time. Dont expect your first meditation session to be easy. As silly as it may sound, it takes practice to learn how to do nothing. Eventually, it will come easier.Make time. Just as this will take time, you need to make time for it. Schedule it into your day just like your job or an appointment. Dont make it an option not to practice; tell yourself that you just need to get it done. Sometimes, when youve got too much to do and cant fit in time for a quiet moment, you may find afterward that the quiet moment helped you to return to your day more centered and better at problem-solving. A Word From Verywell As you begin to practice meditation, ask yourself questions such as the following: Were you able to observe your anxious thoughts without judging them?Did you achieve a state of focused observation?Did you feel relaxed?   Keep a journal to track your progress and note if your anxiety is reduced. If, over time, you still face troubling anxiety that is chronic and severe, be sure to talk with your doctor about treatment options.

Portias Power in Shakespeares The Merchant of Venice Essay

Portias Power in Shakespeares The Merchant of Venice Shakespeares The Merchant of Venice exemplifies a principle that is as unfortunately true in our time as it was in his - he who has money also has love, sex, and above all, power. In this case, the use of he is deliberate; she, in the Elizabethan era, rarely had either financial independence or much control over the course of her life. Portia, the deceitful heroine of the play, is a major exception. To put it bluntly, Portia is enormously rich. This unique position allows her to meddle in the affairs of the unsuspecting and somewhat dim male characters, and eventually gives her unprecedented power of self-determination. However, the play is more than a tale of feminine†¦show more content†¦Consequently, all financial and business matters were generally dealt with by men. Some documents suggest that men were usually aggressive and somewhat prone to tyranny; An Homily on the State of Matrimony, quoted in McDonald, vehemently warns men against beating their wives, which was app arently a not-uncommon practice. In short, femininity in Shakespeares time seems to have meant submission and gentleness, while masculinity was characterized by strength and both social and financial power. These assumptions are clearly present in Shakespeares work. In Merchant, financial language and romantic language are inextricably linked, suggesting that money is a source of both power and sexual desirability, particularly for males. The opening scene depicts Bassanio asking Antonio for money so that he may woo the beautiful and wealthy Portia. Bassanio is penniless and, it seems, made weak, unattractive, and perhaps less masculine by his poverty. . . . Many Jasons come in quest of her. O my Antonio, had I but the means To hold a rival place with one of them, I have a mind presages me such thrift That I should questionless be fortunate. (1.2.172-6) Without money, Bassanio believes himself an unfit suitor for Portia, unable to match any of her other, richer suitors in sexual appeal. It is doubly significant that though he speaks of love and sexualShow MoreRelated Mens Control in William Shakespeares The Merchant of Venice1437 Words   |  6 PagesControl in William Shakespeares The Merchant of Venice In Shakespeare’s The Merchant of Venice, the scene opens to reveal a society controlled by men. Men, who live in the foreground of Venetian society, wield their power in business, government, and family life. In the background, women conduct their lives quietly. They are subservient to their husbands and fathers and are regarded as helpless and in need of male guidance in areas of decision making. Though in Shakespeare’s time such a societalRead MoreDiscuss the Portrayal of Portia and Jessica in the Merchant of Venice1438 Words   |  6 PagesIn The Merchant of Venice Shakespeare used Portia and Jessica as his stereotypical characters through which he successfully conveyed greatness and challenged the perception of 17th century society. Shakespeare, by doing so, has accomplished them with what they lacked. Quotation serves to emphasise Shakespeares drama since the word `accomplished implies that it is Shakespeare who created the two characters to appear as mens eq uals and that otherwise this equality would not be attainable withinRead MoreEssay on Gender Stereotypes in the Merchant of Venice884 Words   |  4 PagesThemes in the Merchant of Venice Gender stereotypes are not a modern notion and as such expectations and limitations have always existed for both men and women. 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Kant Vs. Mill The Battle Of Morality - 1910 Words

Kant vs. Mill: The Battle of Morality Section I Immanuel Kant states that moral law must be discovered through a priori investigation in order for it to be universal. He rejects that moral law can be discovered through empirical feelings or experiences. He says, â€Å"All philosophy insofar as it is founded on experience may be called empirical, while that which sets forth its doctrines as founded entirely on a priori principles may be called pure† (Kant 1). Kant values a priori knowledge on a higher level than empiricism when it comes to establishing universal moral standards due to its â€Å"pure† objectivity. According to Kant, in order for a law to be considered moral, it must also be universal. This could not be established through sensory experience due to man’s natural desires, â€Å"For man is affected by so many inclinations that, even though he is indeed capable of the idea of a pure practical reason, he is not so easily able to make that idea effective in concreto in the conduct of his life† (Kant 3). Man can consider moral reason when using his empirical senses, but he does not necessarily act morally when using empiricism as a basis for moral law due to human. For example, a person may know that robbery is immoral. However, this person, due to debt, robs someone else’s house to satisfy their desire for money. Kant argues that it would be disastrous to base moral standard on empiricism because it stems from these kinds of inclinations. Section II In his discussion ofShow MoreRelatedProfessional Ethics10396 Words   |  42 Pagesseparation of ethics and self†interest is taken as axiomatic in current business ethics literature.  Ã‚   Participants in the literature then divide into two groups: ÂÆ' Those who think morality and self interest are in different categories— but do not think there is a general antagonism between the two. ÂÆ' Those who think morality and self interest are in different categories— and that there is a general antagonism between the two. Members of the first group hold that the results of self interested and Read MoreInternational Management67196 Words   |  269 Pages Training in International Management The Impact of Overall Management Philosophy on Training The Impact of Different Learning Styles on Training and Development Reasons for Training 520 522 523 524 Types of Training Programs Standardized vs. Tailor-Made Cultural Assimilators Positive Organizational Behavior 526 526 529 530 xxvi Table of Contents Future Trends The World of International Management—Revisited Summary of Key Points Key Terms Review and Discussion Questions InternetRead MoreOrganisational Theory230255 Words   |  922 Pagesmodernity Panopticon blueprint by Jeremy Bentham, 1791 The process of making meaning – a symbolic interactionist approach A trajectory of change Organic architecture: Harvard Graduate School, 1951 Aggressive capitalism: Canary Wharf, London Cromford Mill in the 1830s The effects of delayering upon organizational hierarchies Burrell and Morgan’s four paradigms Different approaches to discourse in organization theory The office The interplay between different approaches to culture 230 244 246 264

Client care vrq assessment Free Essays

string(28) " along with heated mittens\." As a mobile nail technician my procedures for encouraging the use of additional services and products are:- Via verbal communication to a new client upon discussion of booking an appointment. This may take place either in person or over the telephone. I will listen carefully to the client’s request for a particular treatment and will ascertain what outcome they want from the treatment. We will write a custom essay sample on Client care vrq assessment or any similar topic only for you Order Now I am then able to inform them of any additional treatment options I offer which would be of benefit to them. Via verbal communication to an new or existing client during the consultation process before he beginning of a treatment. For example if the client has booked a manicure treatment, having assessed their skin and nail type/condition, if their skin is dry I would take the opportunity to recommend a paraffin wax treatment to supplement the manicure and specifically target their dry skin. During the treatment, I would answer any questions the client may have and this may Include the recommendation of another service or a product that would be of benefit to them. As a rule I would not give advice during the treatment UNLESS the client asks I want them to feel relaxed and to enjoy the experience. Aftercare leaflets are given to each client which recommend products they are able to purchase from me, and each client is given a price list detailing all of the treatments I offer. When home based, my price list is on display under the glass top of the nail station. Promotional offers on seasonal treatments and/or products to encourage a client to try something new. When the treatment is completed I will ask the client if they would like to book another appointment and will take the opportunity to ask If they would like to try any of the additional treatments that they have shown an Interest In over the course of today’s retirement. When explaining aftercare, and handing them an aftercare leaflet, I can advise them of any products they could purchase that will be beneficial to help maintain the effect of the treatment they have had and improve on any condition they may have, such as dry skin. What promoting additional services means to the Therapist If self employed – an increase in income. If employed – an increase in income or commission. An increase in sales may lead to promotion. Positive appraisals and respect. Helps to keep therapist up-to-date with new treatments and products. May be given further training to broaden their knowledge. Helps to show to clients that you are experienced and knowledgeable, leading to an Increase In regular clients. Shows confidence What promoting additional services means to the client The client receives targeted advice for their particular needs. Makes the client aware of new treatments and/or treatments they have no prior knowledge of so they can make an informed decision as to what treatments they would like. Client will be able to maintain the benefit of their treatment for longer if they try new services recommended especially for them, and particularly if they purchase professional reduces to use at home in between salon visits. They will feel confident that they are getting the best care from their therapist. What promoting additional services means to the Salon – Increase in sales and therefore income. Gain new clients and an increase in loyal regular clients. Keeps the salon up to date with new treatments and products. Keeps the salon competitive in an ever growing industry. Helps with stock control rotation. If you have products not selling very well – a promotion on these may increase sales and help reduce stock. Why is it important to understand the features and benefits of your stock? Describe what is meant by the benefit of a product- The benefit of a product is what the product can do/achieve – for example the benefit of a hand cream is that is nourishes the skin. Products contain a variety of ingredients and different products will have certain features that provide particular benefits, for example an exfoliated may contain alpha hydroxyl acids (Shahs) from fruit, the benefit of which is to exfoliate the skin and help the production of new skin cells. Understanding the features and benefits of the products that you stock enables you to use the most appropriate reduce for your particular client to ensure they are receiving the best treatment for them that will give them the best outcome. If you are knowledgeable about what your product features and benefits are you are best able to advise your client on products they could purchase that will benefit them, giving them the best service you can, along with helping you sell the product to increase your sales and therefore income. It is also important to understand the features of your stock, as particular products may be unsuitable for a particular client for example due to an allergy they may have. Explain the benefits of a service Manicure – A manicure improves the appearance of the hands and nails, offering a beneficial treatment that can improve dry skin, weak or brittle nails and prevent damage to the nails and cuticles. Filing the free edge of the nail improves appearance and prevents splitting, peeling and breaking. Softening and removing excess cuticle keeps them tidy and healthy and prevents the formation of hang nails. Massage of the hand and lower arm increases circulation, aids the removal of excess fluid and toxins, relieves stress and promotes relaxation. Skin is exfoliated and rushed, feeling softer to the touch. For a client with weak, splitting or peeling nails a nail strengthener product could be used, and retailed to the client to continue using at home. A paraffin wax treatment complements a manicure, particularly for clients with dry skin. This warming treatment is also beneficial for someone with arthritis. Other treatments that could be offered are:- Hand Mask, this can also be used along with heated mittens. You read "Client care vrq assessment" in category "Papers" Warm oil treatment. Products you could retail to the client include:- Nail file, Cuticle Oil, Hand Cream, Nail Varnish color of their choice How would you recognize a client’s interest and when would be the most appropriate time to talk about other services? I would recognize a client’s interest by listening carefully to them, watching their body language and facial expressions (such as nodding in agreement, smiling) and by asking them questions to find out what they are looking for/wanting to achieve. A client may ask a lot of questions about a particular product or treatment and this would be a great time to advise them on other features benefits of the product or services beneficial to them. They may moment on my skin or nails and I could inform them of treatments I use. If a client commented on the lovely smell and feel of a product during a treatment I could inform them that we sell that particular product so they could continue to use it at home. A client may spend some time reading through a particular section of the salon’s brochure so I could ask if they had any questions about something they may like to try. A client may mention a holiday in the sun they have Just booked – a good opportunity to mention how lovely it is to have a pedicure to treat the feet before ongoing flip flops sandals, along with a waxing treatment to be ‘beach ready’! The most appropriate times to talk about other services would be during the booking process when you are ascertaining what treatment the client would like – there is an opportunity here to give them a few different options. During the consultation before the start of the treatment, once you have established any particular problems the client may have, you could offer advice on other services that will be of benefit to them. During treatment there may be occasions where the client asks questions, which should be answered. They may also be keen to chat for example when their feet are soaking or when their hands or feet are in heated mittens or booties. (Although it would be inappropriate to discuss other services if the client is showing signs that they Just want to relax during times in the treatment such as during massage, soaking feet etc). Give a brief summary of what the following laws stand for: The Health and Safety at Work Act 1974 is the main legislation in the UK that provides the legal framework to ensure a safe working environment is provided for employers, employees and clients. Everyone has a duty to comply with the Act, including employers, employees and the self-employed. The Act places duties on the employer and the employee to promote high standards of health and safety in the workplace. Provide and maintain safe systems of work and safety equipment. Ensure the proper handling, storage, transportation and use of materials. Provide information, training and supervision. Provide a safe working environment. Have a written Health Safety Policy and conduct written risk assessments. Look after the health and safety of there, for example clients. Some examples of employees duties under the Act are:- Take care of their own health and safety and that of others. Co-operate with their employers for example by complying with regulations to wear personal protective equipment (PEP) where necessary. To report any accidents, near misses and faulty equipment to the delegated Health and Safety Representative/Officer or Salon Manager The Consumer Protection Act 1987 protects the consumer by legislating that the products and services that consumers purchase must be safe and suitable for use I. E. Not defective. Products must be of merchantable quality and ‘fit for purpose’. There are strict measures for liability for damage caused by defective products. Government bodies are able to intervene to regulate the quality of products, and it makes giving misleading price information a criminal offence. The Trade Descriptions Act 1968 legislates that information provided by the manufacturer and retailer about products and services, must be accurate and must not be misleading. You should not make false or exaggerated claims about the benefits of a product or service to a consumer/client – to do so is illegal. Products and services should be ‘as described’, be of satisfactory quality, and fit for purpose. The Sale of Goods Act 1979 and the Sale and Supply of Goods Act 1994 protect consumers when they buy, hire and return goods. These Acts legislate that goods must be:- Of good quality, as described, fit for purpose. The goods must also match any sample that a consumer is shown in-store. A consumer enters into a contract with a retailer when they purchase goods, and if those goods fail to meet the above standards then the consumer is entitled to a full refund or can make a claim under these Acts. The Supply of Goods and Services Act 1982 legislates to protect the consumer/client from the provision of a poor service or against bad workmanship. Under this Act all services provided, for example a manicure, must be undertaken with reasonable care and skill and for a reasonable price and within a reasonable timescale. Treatment – Manicure. Possible links to suggest: Paraffin Wax Treatment Mask Treatment Hot Oil Treatment Exfoliation Hand Scrub Forearm waxing French Polish Finish Pedicure with matching or contrasting nail varnish color Natural Nail Overlay Nail Enhancements Purchase of cuticle oil Purchase of nail strengthener Purchase of nail varnish and/or backseat and/or topcoat Treatment – Pedicure. Possible links to suggest:- Leg and/or Toe Wax Manicure with matching or contrasting nail varnish color Nail Art Purchase of heel repair cream Treatment – Leg Wax. Possible links to suggest: Pedicure Waxing on other areas such as bikini, underarm Spray Tanning Purchase of exfoliating scrub Purchase of leg foot cream Treatment – Facials. Possible links to suggest:- Eyebrow shape Eyebrow tint Eyebrow wax Lash tint Lash extensions Make Up application or lesson Indian Head Massage Lip wax Electrolysis Purchase of eye cream Purchase of face creams/serums Purchase of make-up What is meant by the term ‘body language? Body language is non-verbal communication such as smiling, nodding, appropriate posture and personal space, eye contact. Treatments you would promote for each season:- Spring: Mother’s Day Gift Vouchers . ‘Get ready for Summer’ packages including Manicure Pedicure, Facials, Waxing Spray Tanning. Easter Nail Art with/without such as reflexology and Hopi ear candles. Exfoliation treatments such as micro determination, and body wrap treatments to ‘shed’ your winter skin. Promotion of nail varnishes in spring colors – think of floral colors such as pink roses and yellow daffodils. Greens, lilacs and blues. Summer: Pre-holiday packages that include Leg, Bikini and Underarm Waxing along with eyebrow wax and tint and a pedicure. Bridal Package that includes bridal make up (trial and application on day), relaxing massage of choice and manicure with French polish. Spray Tanning Promotion such as 1/2 price matching file and polish on hands with every summer pedicure. Special offer on combinations of waxing. Promote pastel shades of nail varnish and make up and and/face creams that contain UP protection. Autumn: Target sun-damage repair with treatments such as facials, body wraps, exfoliation/micro determination. Spray tanning – ‘Keep your summer tan for longer’ promotion. Halloween Nail Art. Bonfire Night Nail Art. Manicure treatments to promote nail growth ready for the Christmas party season. Promote autumn colors in nail varnish and make-up – oranges, reds, greens. Winter: Gift Vouchers for Christmas Presents. Christmas Party Packages – Manicures with Christmas nail art and Pedicures with Twinkle Toes. Body wraps and socials to keep skin hydrated during the cold winter months. Clients may not want wax treatments as regularly during winter due to covering up in warm clothes so a promotion of a buy one get one free/half price wax treatment e. G. Have a leg wax and get a bikini wax free or half price so you maintain your regular customers over the winter. Or a half price leg wax with a spray tan treatment. Promote the darker color nail varnishes such as black and blues and purples along with glitter finishes and anything that sparkles for the party season. How could you learn about new products or services for the salon? You can learn about new services or products for the salon in a variety of ways. It is good practice to continually refresh and update your skills by attending regular training courses and refresher courses which will keep you up to date with new techniques and products. Other ways are:- Subscribing to industry magazines and reading other literature for example from manufacturers, will keep you up-to-date on new products and services on the market. Researching new and other services and products that via on-line research or via your wholesaler, other stores and manufacturers. Trialing the products yourself – use new products at home for a time to see the benefits for yourself. Receive other and new treatments to experience the treatment for yourself. Attend manufacturers sessions aimed at educating you on their products. Attend trade shows. Information sharing by all technicians within the salon. Ask questions/ shadow more experienced technicians. How will any new services benefit the salon? New services will benefit the salon by increasing the client base and therefore the salon’s income. Existing clients will enjoy trying new treatments which they may then kook in regularly for. New clients wishing for these particular services will be attracted to the salon, and then may become a regular for that treatment and other treatments the salon offers. New services will mean the salon remains competitive in confident that the technicians in the salon are trained regularly to be able to provide the new services. The more services a salon can offer, the more the ability to adapt a treatment to suit a particular client. New services may bring a new range of products that that salon can promote for retail, increasing sales and income. Technicians will come multi-skilled and more knowledgeable, gaining client’s confidence and helping to keep clients loyal to the salon. New services mean new training for the technicians which will keep them interested and enthused in their work, creating a positive working environment where the technicians feel valued. What are the main factors that might influence clients to use your products or services? Good Advertising and a good image. Positive word-of-mouth from existing clients. Convenient location. Technicians that are pleasant, professional, knowledgeable, with good presentation and personal hygiene. A clean and tidy salon. Competitive prices, loyalty schemes and promotions. A good range of services and products offered, that can be confidently tailored to the clients individual needs. Professional range of products. Client feels valued and looked after and has confidence in the technicians knowledge and abilities. How would you introduce a new service to a nervous client? The ‘hard sell’ approach rarely works and could intimidate a nervous client. I would use clear verbal communication they can understand with no Jargon, together with encouraging body language and would be aware of the client’s body language to indicate if they are interested or not, seem happy/comfortable or not, and I would ensure I am giving them enough personal space. Building a good rapport with a nervous client and demonstrating knowledge and confidence will help the client feel confident that they can trust my advice. Promotion of a new service should be timed appropriately. I would answer any questions the client has and let them sample the products that would be used, along with clearly explaining the features and benefits of the service, the length of time the service will take, the cost and the process involved. If they seem unsure – I would give them time to think it over and let them know they can call back anytime if they have any further queries. What factors must you take into account when selling a new service or product, especially if you cannot perform the treatment yourself? When selling a new service or product you must ensure you are complying with consumer legislation, for example the Sale and Supply of Goods Act 1994 and the Trade Descriptions Act 1968. You need to be well informed about the service and product – in particular you need determine if it is suitable for the particular client. If it is a high maintenance retirement – does the client have enough commitment and time to keep on top of it? You would need to know how long the treatment takes, what products are used – their features and benefits – and how much the treatment or product costs. You need to be aware of your client’s body language – are they really interested in the sale or not? If you cannot perform the treatment yourself you will not be the best person to give the client advice as you may not be well informed about the treatment and the products used. The client may end up disappointed with the results which could lead to them making a complaint or not coming back to the salon. You could put the client at risk if you promoted a service or product you did not know enough about as it may be an inappropriate treatment for the client for example due to an allergy they may have. The client may sue for compensation and the salon may be held liable. You should find out what you need to know to answer a client’s questions by asking a therapist who can perform the treatment and/or has received the product training. Or you could ask this therapist to speak to the client. If a client had reservations about a product or service I would clearly and simply explain the features and infinite, using terminology they will understand. I would explain why this service or product would be advantageous for them. I would let the client try a sample of the product and answer any questions they have, demonstrating its usage. There may be some literature such as a brochure about the product/service that the client could read. I would not put pressure on the client, but allow them to take their time to decide. They may want to go away and think about it. If it is a treatment they are unsure about I would talk them through it step by step so they would know what to expect. The client may want to talk to a more experience therapist, or someone who has had the treatment/used the product. I would ask the clients questions to determine what they are unsure about. If they are concerned about the price of a product I would let them know how long it will last, or show them different size options. Giving appropriate and balanced information to clients is possible if you have good knowledge and experience with the treatments and products you use sell. Keep up to date with training on existing and new products and services. Doing a thorough linen consultation, and asking the client questions for further information will mean you are best able to advise them on what is best for them, or alternatively what would NOT be ideal for them. Asking plenty of open questions which allows the client to give you more detailed answers will help you ascertain more about the client and their expectations. Noting the skin and nail type a client has will help you adapt any treatments for any particular problems they may have. You need to consider any financial restraints the client may have that might make a more ‘high maintenance’ treatment unsuitable for them. They may or may not have the time or commitment needed to properly maintain some treatments, for example nail enhancements. Be honest with the client about their expectations – if what they want cannot be achieved you must tell them, and offer alternatives. The ‘hard sell’ approach rarely works and the client will not appreciated feeling they are being pushed into a sale. Encouraged, to ask questions as a client becomes educated about a product or service by asking questions that are answered confidently and with knowledge by the therapist. If a client is educated about their treatment and the products they arches they are more likely to be happy with the service and effects of the treatment, and will be more likely to return to the salon for regular treatments. They will get more out of their treatment by keeping up with good homemade advice and by using products correctly. They are less likely to use products incorrectly therefore will put themselves at less risk of contra-actions following a treatment or use of a product. If the therapist questions the client, they will be best able to determine what treatment or product would be most beneficial for them, and be able to adapt treatments specifically for their needs. Better homemade advice can be given and the client will find the benefits of the treatment last longer and will feel valued as a client, and will feel confident in the skills and knowledge of the therapist. A client who asks questions, and is questioned by the therapist , is less likely to have unachievable expectations, but instead will know what benefits to realistically expect. Questioning the client gives you the opportunity to find out whether they have understood what you have said. Giving them time to ask you questions means they will not feel pressured, and you are more likely to build a rapport with the client. One question can lead to another, and you may get the opportunity to promote new services and products. Question 24, page 17 Ensure you have given the client all the necessary information about the product or treatment. They can still change their mind so stay positive with encouraging body language and verbal communication. Ask the client if they would like to book their appointment now for the treatment, but do allow them time to make the final decision so they don’t feel pressured – make sure they have your contact details if they prefer to call back at a later date to make the booking. If they are purchasing a product you can move the sale along by asking encouraging questions such as â€Å"Which size would you like to take today? , or â€Å"Would you like a bag for that? â€Å". Take payment from the client using the methods accepted by the salon Question 25, page 18 Some treatments are quite ‘high maintenance’, for example acrylic nail enhancements. A client having acrylic nail enhancements needs to be made aware of the maintenance needed and therefo re time to be committed to regular appointments for infill’s and rebalanced. Once the client understands this – they can aka an informed decision on whether the enhancements are the right treatment for them. If a client makes a booking for a new and/or luxury treatment they have not had before it is important they understand how long the treatment will take – if they don’t, they may end up running late for another appointment they have made which will spoil the treatment for them if they are feeling stressed about time. Clients also need to be made aware that it is important that they are not late for their treatment – it is unfair for the client booked in after them to have to be made to wait, and it may prevent this. This will lead to disappointment for this client. If a product the client would like to purchase is currently out of stock this could lead to disappointment – but if they are clearly informed when it will be available, and that you will track the order for them and contact them as soon as it is back in stock – you are more likely to keep them happy and keep them returning to the salon. Clear and effective communication with a client will prevent any misunderstandings and disappointment for the client. They may want to try a new treatment but it is only offered by a small number of therapists in the salon, meaning there is a longer dating list. Client’s who are well informed are more likely to remain loyal to the salon. Theory Evidence Sheet 2 Question 1, page 19 Personal space is the area around a person that they perceive to be private, and if that area is intruded upon it makes them feel uncomfortable. The size of that area will be different to each individual and can be different depending on whom they are communicating with/close to e. G. Whether it is a friend or a stranger. Some people can feel very stressed and anxious when their personal space is invaded. They can feel threatened, upset or angry. Question 2, page 19 Feedback from clients on client care can be gained via the following methods:- In person via verbal communication – you or your Manager can ask your clients how they would rate the care they have received and whether any improvements could be made. Just be aware that a client could feel ‘put on the spot’ when asked such questions in person and they may feel uncomfortable in giving an honest answer. Over the telephone – this could be done by the client’s own therapist, the Salon Manager or another employee given the task to survey client’s opinions on care. They ay be more honest with their answers than if asked in person. You would need to ensure you have up to date telephone numbers for your clients and this could be a costly and time consuming way to do a survey. By post or e-mail – using written communication. A short survey could be posted or e-mailed to clients. If done via post the clients answers could by anonymous therefore you may be more likely to get honest opinions. E-mail would be the cheaper option. The benefits of a written survey is that the client is less likely to feel pressured into completing it and can do it in their own time. You may though get a low response. Up to date client records would be essential to ensure you have up to date addresses and e-mail addresses. Via the Salon’s website – clients could be encouraged to view the website and complete a short survey (anonymously if they wish). Clients may be more likely to complete a survey if they have an incentive such as a half price treatment or product. Any survey should be kept short and ask the most important questions first in case they do not get time to finish it. Feedback should show where you are doing well with client care and where there are areas of improvement needed. Training needs can be How to cite Client care vrq assessment, Papers

Vincent Van Gogh Life and Paintings Essay Example For Students

Vincent Van Gogh Life and Paintings Essay Van Gogh was a cost-impressionist painter whose work, notable for its beauty, emotion and color, highly influenced 20th-century art. Vincent van Gogh was horn Vincent Willie van Gogh on March 30, 1853, in Groundwater, Netherlands. His father, Theodore van Gogh, was an austere country minister, and his mother, Anna Cornelia Carbonate, was a moody artist whose love of nature, drawing and watercolors was transferred to her son, Van Gogh was horn exactly one year after his parents first son, also named Vincent, was stillborn. Ata young age?his name and birthrate already etched on his dead brothers headstone?van Gogh as melancholy. In June of 1873, van Gogh was transferred to the Groupie Gallery in London. There, he fell in love with English culture, He visited art galleries in his spare time, and also became a fan of the writings of Charles Dickens and George Eliot. He also fell in love faith his landfalls daughter, Eugenia Lonely When she rejected his marriage proposal, van Gogh suffered a breakdown. We will write a custom essay on Vincent Van Gogh Life and Paintings specifically for you for only $16.38 $13.9/page Order now He threw away all his books except for the Bible, and devoted his life to God. He became angry with people at work, telling customers not to buy the worthless art, and was eventually fired. On January 31, 1890, Thee and his Wife, Johanna, gave birth to a boy and named him after van Gogh. Around this time, Thee sold van Sagos The Red Vineyards painting for 400 francs. On July 27, 1890, van Gogh went out to paint in the morning as usual, but he carried a loaded pistol. He struggled with mental illness, and remained poor and virtually unknown throughout his life. He shot himself in the chest, but the bullet did not kill him. He was found bleeding in his room, Van Gogh was taken to a nearby hospital and his doctors sent for Thee, who arrived to find his brother sitting up in heed and smoking a pipe, They spent the next couple of days talking together, and then van Gogh asked Thee to take him home, On July 29, 1890, Vincent van Gogh died from a self-inflicted gunshot wound in the arms tot his brother. He was 37 years old. Despite a widespread tendency to romanticizes his ill health, modern critics see an artist deeply frustrated by the inactivity and incoherence brought about by his bouts of illness Behind this illness of Van Gogh, is a world renowned masterpiece. And this is The Starry Night. This masterpiece of him, symbolizes hope, that even tit a dark night, it is still possible to see light through the windows of the houses. Furthermore, with shining stars filling the sky, there is always light to guide you in your path. Somehow, this painting narrated the life of Van Gogh. It seems that thru this painting, he is finally cured of his illness and had essentially found his heaven. He also knew that in death, he would be at peace and further portrays this by using bold colors. In this painting also, it is evident with Van Sagos passion for night time, where the powerful sky sits above the quiet town. It seems that he is contrasting life and death with luminous stars and a gloomy, peaceful village. Van Sagos choice of color in this painting has also been debated by many, particularly the dominance of yellow. Some believe that Gogh may have been suffering from lead poisoning or a type of brain disease. The use of white and yellow creates spiral effect and draws attention to the sky. Vertical lines such as the cypress tree and church tower softly break up the composition without retracting from the powerful night sky depicted. The choice of dark blues and Renee were complemented with touches tot mint green showing the reflection of the moon. .u2d36aedc33d9ba6b33256c0bb68859e0 , .u2d36aedc33d9ba6b33256c0bb68859e0 .postImageUrl , .u2d36aedc33d9ba6b33256c0bb68859e0 .centered-text-area { min-height: 80px; position: relative; } .u2d36aedc33d9ba6b33256c0bb68859e0 , .u2d36aedc33d9ba6b33256c0bb68859e0:hover , .u2d36aedc33d9ba6b33256c0bb68859e0:visited , .u2d36aedc33d9ba6b33256c0bb68859e0:active { border:0!important; } .u2d36aedc33d9ba6b33256c0bb68859e0 .clearfix:after { content: ""; display: table; clear: both; } .u2d36aedc33d9ba6b33256c0bb68859e0 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u2d36aedc33d9ba6b33256c0bb68859e0:active , .u2d36aedc33d9ba6b33256c0bb68859e0:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u2d36aedc33d9ba6b33256c0bb68859e0 .centered-text-area { width: 100%; position: relative ; } .u2d36aedc33d9ba6b33256c0bb68859e0 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u2d36aedc33d9ba6b33256c0bb68859e0 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u2d36aedc33d9ba6b33256c0bb68859e0 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u2d36aedc33d9ba6b33256c0bb68859e0:hover .ctaButton { background-color: #34495E!important; } .u2d36aedc33d9ba6b33256c0bb68859e0 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u2d36aedc33d9ba6b33256c0bb68859e0 .u2d36aedc33d9ba6b33256c0bb68859e0-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u2d36aedc33d9ba6b33256c0bb68859e0:after { content: ""; display: block; clear: both; } READ: Anna Karenina: Characters And The Life Novel EssayThe buildings in the center of the painting are small blocks of yellows, oranges, nag greens with a dash of red to the left of the church. The dominance of blue in this painting is balanced by the orange of the night sky elements. After painting this masterpiece, he continued to paint other fantastic works of art despite his mental illness, But after years of painful anxiety and frequent bouts of mental illness, he died aged 37 from a gunshot wound, generally accepted to be self-inflicted or suicidal although no gun was ever found.